0333 004 0177
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Nurse-led, CQC-registered specialist complex care for adults with high-dependency, long-term, or life-limiting health needs. Our directors are a Registered General Nurse and a Registered Mental Health Nurse — clinical expertise at every level of governance.
Complex care — sometimes called continuing care or high-dependency care — is specialist support for adults whose health needs cannot be safely or appropriately met through standard homecare. It typically involves clinical decision-making, medication management beyond routine administration, risk oversight, and multidisciplinary team coordination.
At Lamora Healthcare, complex care is our primary specialism. Our nursing directors do not merely oversee from a distance — they are directly involved in clinical assessment, care planning, staff competency sign-off, and ongoing oversight of every complex package we hold.
Our Registered Manager welcomes direct clinical discussions. Call 0333 004 0177 or submit a referral online.
Four stages from referral to ongoing clinical oversight — structured to meet the governance expectations of NHS CHC teams, local authorities, and case managers.
Referral acknowledged within 4 hours. Clinical suitability reviewed by nursing director. Timeline confirmed same day for urgent cases.
Comprehensive nurse-led assessment in person. Risk stratification, MCA where indicated, medication review, environment, and MDT liaison.
Bespoke care plan. Staff competency matched to presentation. All governance documentation completed and shared with commissioner before care starts.
Ongoing director-level oversight. Monthly reporting to commissioner. Immediate escalation on any change in clinical presentation.
Our clinical leadership has direct, hands-on NHS experience across all of these presentations — not simply supervisory familiarity, but genuine clinical expertise.
Complex care at home for individuals with ABI from stroke, trauma, or hypoxia. Management of cognitive, behavioural, communication, and physical sequelae. Live-in packages available.
RMN-led intensive community support for complex mental health presentations — psychosis, personality disorder, treatment-resistant conditions, and co-occurring substance misuse.
High-dependency personal care for individuals with SCI, MND, MS, and other progressive neurological conditions. Complex moving and handling, catheter care, and skin integrity management.
Nurse-led palliative care enabling individuals to remain at home with dignity. Fast Track CHC pathway supported. Coordinated with specialist palliative teams and hospice at home services.
Person-centred complex care for adults with LD and autism whose health needs meet complex or CHC thresholds — behaviours that challenge, complex co-morbidities, high personal care needs.
Rapid discharge-to-assess and discharge-to-rehabilitate packages. 24–72 hour mobilisation. Prevents delayed discharge and reduces readmission risk.
Every complex care package we hold is governed to NHS commissioning standards. We do not apply governance retrospectively — it is built into our delivery model from the point of referral.
Regulated for Personal Care under the Health and Social Care Act 2008 since February 2023.
Both directors are NMC-registered nurses with direct NHS experience in complex care environments.
Structured rapid response capability. Urgent referrals acknowledged within 4 hours during working hours.
Policies, risk frameworks, capability statement, and business continuity plan available on request.
Call our clinical team directly on 0333 004 0177 or submit a referral online. We respond to all enquiries within one working day.
